|
or something like this
------------------------------------------------------------All appears to be in including a letter from a "Danny Mullins" customer services ( all grammatical errors are Dannys own)
Thank you for your recent enquiry regarding the issue of copy statements for you're above names account.
I am pleased to enclose the statements with this letters as requested.
Turning to your request regarding Manual Intervention, the majority of transactions on your account are automated and all application of charges are automated.
The only manual intervention around charges would be when a refund is made. However we are not legally obligied to divulge this information.
Therefore if you require any further information please contact us.
Yours sincerely
Danny Mullins
Customer Services
------------------------------------------------
then a cheque or a manual refund would apply
|